HOSHTEL99DELHIAsk the team

Policies

Cancellation & refund.

Please read these terms before confirming your reservation. The advance paid to hold a bed is non-refundable.

Key point: Advance payments and telephone bookings are non-refundable because your confirmed bed is removed from sale for the reserved dates.

Standard reservations

  • The advance paid when making a reservation is strictly non-refundable.
  • Any outstanding booking amount must be paid in full on arrival before check-in.
  • Reservations made over the phone are also non-refundable.
  • A reservation may be extended, subject to availability and the tariff available at that time.
  • A confirmed reservation cannot be shortened after booking.

Group reservations

  • A booking for four or more people is treated as a group booking and follows a non-refundable cancellation policy.
  • Advance payment may be requested through a payment link.
  • Unauthorised group bookings may be cancelled or denied, including separate bookings made to appear unrelated.
  • Group behaviour considered unsafe or inappropriate may result in immediate cancellation without refund.

Long stays

  • Long-term stays are strictly non-refundable, including where a guest leaves early.
  • Once booked, a long stay cannot be cancelled, refunded or shortened, including for personal, medical or weather-related reasons.
  • If a guest checks out before the booked departure date, the remaining amount is forfeited and re-entry is not permitted.
  • In special circumstances, the property may offer stay credit at its discretion. Any approved credit must be used within 45 days of checkout and is applied against the current rack rate.

Availability and rate changes

Extensions and changes are subject to bed availability. The tariff for additional nights may differ from the original booking rate. A “Pay at Property” label on a third-party channel does not prevent the property from requesting prepayment to secure the booking.

Events outside our control

HOSHTEL99 is not responsible for natural disasters, government restrictions, transport disruption, personal emergencies or other unforeseen circumstances affecting a guest’s stay. These events do not automatically create a right to refund.

Need help?

Before paying, ask the booking team to clarify any term that matters to your trip. Email manager@hoshtel99.com or call +91 91752 27065. This page reflects the cancellation terms in the current HOSHTEL99 guest policy.